IBM MSP and IBM TSS Partnership Achievement

01.06.2018

In an always-on world, there is no tolerance for downtime — keeping everything inside and outside the data center running can be a challenge. As a loyal company, you need to focus your efforts on making each and every experience equally good and provide the right support.

Fominov Consulting, a leading provider of IT services, has further strengthened its relationship with IBM. We’re proud to announce that Fominov Consulting is the only company in Azerbaijan to achieve IBM Managed Service Provider (MSP) status by having demonstrated an exemplary level of technical expertise, sales success and customer satisfaction.

For each IBM business partner transacting directly with IBM (Tier 1 relationship), credit assessment is one component of the order management process. We would like to congratulate our executive director Ayten Mustafayeva on successful passing of IBM TSS certification and therefore, the whole Fominov Consulting team for receiving status of TIER 1 IBM Technology Support Services Provider.

IBM Technology Support Services provides proactive, reactive, onsite and remote IT support for over 30,000 IBM and non-IBM devices. Our advanced technologies and global partnerships with leading networking, security and software providers enable you to simplify IT support management by streamlining multiple contracts to deliver OEM-quality IT support through a single point of contact. You can see significant savings, extend the life of your equipment and reduce the time spent managing vendor relationships for your multivendor data center and across your IT environment.

IBM is committed to help Managed Service Providers meet the demands of their customers with world-class IT resources and infrastructure. By conventional definition, managed services comprise the remote monitoring and management of a customer’s selected hardware, software or networks, which can be located on premises or hosted in a third-party data center. IBM has a broader view, extending the concept of managed services beyond traditional application and infrastructure management to include networks, storage, desktop and communications—as well as managed services for security, data backup and recovery, disaster recovery, mobility, help desk and technical support. These are the core components of IT operations. Cost reduction, CAPEX reduction, increased efficiency, access to skills, better service levels and reduced risk, improved security, business resilience and compliance risk, access to technology innovation, flexibility and scalability to adapt to changing business conditions are the main criteria why the companies choose IBM Managed Service Providers.