Support, Maintenance and Managed Services

  • Selectable SLA (8×5, 11×5 and 24×7) Support and Maintenance Services
  • Single Source Support/Maintenance Services for Integrated Data Center Infrastructures (Server Farms, Storage, Virtualization, Core Networking, Power, Cooling, System Applications, Clustering and Disaster Recovery)
  • System-level Software Support Services for VMWare vSphere, SRM and Horizon; IBM AIX, PowerHA, PowerVM; Microsoft Windows Datacenter Server; RHEL and SLES;
  • Middleware infrastructure layer support (IBM Integration Bus & MQ, IBM Business Process Management Server, IBM WebSphere, Oracle AS, Oracle DB & RAC, Oracle WebLogic, Oracle Data Guard)
  • Backup Solutions Support (IBM Spectrum Protect/Scale, Symantec BackupExec, Symantec Networker, Veeam)
  • Financial Applications-aware Infrastructure Support Services for Oracle Flex Cube, Oracle Direct Bank, Temenos T24, Tieto Card Suite; OpenWay WAY4 and Compass+ Tranzware Card Processing Centres; IBM Mobile First; Software AG Apama and webMethods
  • Support for Hybrid-Cloud infrastructures
Projects